Privacy Policy

At Luala Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our policies and procedures for collecting, using, and disclosing your information.

Information Collection and Use: We collect personal information such as your name, address, phone number, and email address when you book an appointment with us. This information is used to confirm your appointment and communicate with you about our services. We may also use this information to send you promotional offers or other communications that may be of interest to you.

Data Protection: We take the protection of your personal information seriously and have implemented security measures to safeguard your data against unauthorized access, use, or disclosure. We maintain physical, technical, and organizational safeguards to ensure the confidentiality and integrity of your personal information.

Information Sharing: We do not sell, rent, or trade your personal information to third parties. At any point in time, we may share your information with our service providers, such as payment processors to facilitate the delivery of our services. We will only share your information with these parties as necessary to provide the requested services.

Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your use of our website. This information may include your IP address, browser type, and operating system. This information is used to improve our website and better understand our customers' preferences.


Your Rights: You have the right to request that we stop using your information for marketing purposes. To e xercise your rights, please contact us using the information provided below.

Changes to Our Privacy Policy: We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us a t Luala Spa, 22 Hang Manh, Hoan Kiem, Ha Noi, Viet Nam, +(84) 76 977 2626, or reservation@lualaspa.com.